Privacy Policy HappyPet

1. What Data We Collect

We may collect the following personal data:

• Name, email address, phone number and home address
• Pet information such as name, breed, age, health notes and behavior
• Access information required to perform our services
• Preferences and permissions you provide in our intake form
• Communication between you and HappyPet

We only collect data that is necessary to provide our services.

2. How We Use Your Data

Your data is used to:

• Provide and manage our pet care services
• Communicate with you about bookings, updates or emergencies
• Improve our services and customer experience
• Comply with legal and administrative obligations

We never sell your personal data to third parties.

3. Legal Basis for Processing

We process your personal data based on:

• Your consent when submitting forms or giving permissions
• The necessity to perform our services
• Legal obligations where applicable

You may withdraw consent at any time.

4. Data Sharing

We only share your data with:

• Veterinary professionals in case of an emergency and only when necessary
• Service providers who help us operate our business, such as hosting or email providers

All third parties are required to handle your data securely and in accordance with privacy laws.

5. Photos and Media

Photos or videos of your pet are only used for marketing if you have explicitly given consent.
You may withdraw this consent at any time by contacting us.

6. Data Storage and Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss or misuse.
Your data is stored only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time
• File a complaint with a data protection authority

You can exercise your rights by contacting us.

8. Cookies

Our website may use cookies for functional and analytical purposes.You can manage or disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details on our website.

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